Sales Order Overview

Sales Orders explained

Updated over a week ago

Sales Orders page overview

The Sales Orders table is a complete searchable, filterable and sortable list of all Sales Orders.

Locating this section in app: Sales > Sales Orders

Sales Orders page features

Use search and filters to create a view to edit, disable and/or delete Sales Orders.

Search Orders

Search by Customer, Sales Order #, and Created by.

๐Ÿ—’๏ธ Note: Search allows a partial search of Customer Name, Assigned to, Created by, Status, Sales Order number and Purchase Order number.

Order Date and Invoice Date

Search for Orders by Order Date and/or Invoice Date.

๐Ÿ—’๏ธ Note: you need to apply a From and To date if searching a date range.

๐Ÿ’ก Tip: if youโ€™re searching for all orders/invoices on 10th July 2023 double click the 10th July 2023 to set From and To dates as the 10th also.

๐Ÿ’ก Tip for keyboard users: use Tab to navigate between each search feature i.e. type a PO # in the search box, press Tab to move to the Date box, hit Enter to open the box, press Tab, Tab and Enter to navigate to a certain year, continue to until youโ€™re where you need to be.


Filter by Status. The six (6) default statuses (listed below) and any number of customisable "other" statuses will appear in the dropdown filter:

  • Archived (a default status)

  • Draft (a default status)

  • Quote (a default status)

  • Submitted (a default status)

  • Delivered (a default status)

  • Picked up (a default status)

  • "Other" statuses created (create "other" Statuses)

๐Ÿ’ก Tip: Invoice Status and Order Status work together as an "and" functionality i.e. Not Invoiced and Archived Sales Orders will appear in the list.

๐Ÿ—’๏ธ Note: Statuses are customisable (setting up and creating Statuses is here), other statuses could be:

  • Planning

  • In Progress

  • Ready for Collection/Pickup

  • Out for Delivery


Select one or more (for bulk updates) Customers you want to make bulk updates to using Checkboxes to Change Status, Archive or Export.

Change Status

Change the Status of one or more (for bulk updates) Sales Orders.

Select the Sales Order/s > Change Status

Archive and Unarchive

Archive one or more Sales Orders using the checkbox and/or kebab/other options menu.

๐Ÿ—’๏ธ Note: a popup appears to undo the archive; if not undone the Order will be moved to Archived.

Orders cannot be deleted, they are moved to Archived.

To view archived Orders, select Archived from the Statuses dropdown menu.

To Unarchive Orders select the kebab/other options menu (beside an Archived Order )> Unarchive


Export one or more (for bulk updates) Sales Orders.

Allows you to export raw data as an Excel/xlsx file.

๐Ÿ—’๏ธ Note: exports are limited to 1,000 rows.


Selecting Duplicate from the kebab/other options menu will duplicate the selected Sales Order with a new order number automatically assigned.

๐Ÿ—’๏ธ Note: when duplicated a new order:

  • Will be Draft status (moving Invoiced if the original Order was already Invoiced)

  • Will have the same contact details

  • Will have the same products

  • Will not copy order the Assigned to team members.


Sort columns in ascending or descending order.


Set the maximum number of results displayed on a page using the dropdown in the bottom right corner, and if required, use the arrows to navigate between pages.

Opening a Sales Order

Click on any Sales Order to view and/or edit it in the Order Details page.

๐Ÿ—’๏ธ Note: opening a new or existing Order takes you through to the Order Details page, with Collaborate, Checklists, Tracking, Linked Orders and Timeline features.

Related resources

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