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Collaborating over a Product
Collaborating over a Product

Collaborate with stakeholders, over a Product, and keep all relevant information in one location.

Updated this week

Collaborate overview

Collaborate with stakeholders and keep all relevant communications and attachments i.e. Product Specifications, installation guides, warranty information etc., related to a specific Product, in one location.

πŸ—’οΈ Note: documents added here will automatically appear on Quotes and Invoices.

Locating this section in app: Product > Product Catalogue > [select a Product] > Collaborate


Collaborate page features

Search

Utilise Search to find relevant conversations, and attachments.


Create and send messages

  • Add a message at the bottom of the page, and:

    • Format text with bold, italic, underline, bullets and/or numbers

    • @ mention collaborators to direct messages to assigned/responsible people

    • Add signature for proof of delivery, approvals etc.

    • Add attachments (common formats such as PDF, images (JPEG, PNG, GIF, TIFF etc), Word, Excel etc)

    • Add emojis to personalise

    • Press Send to share.


Attachments

Auto-attach attachments to Orders

Auto attach attachments to Sales Orders and Purchase Orders, when the corresponding Product is added to an Order:

  • Select the kebab/other options menu beside the attachment

  • Select Auto-attach to new orders > enable which Orders you'd like the attachment to be attached to.


Download attachments


Delete attachments


Editing messages

Messages can be edited:

or deleted:

Attachments sent can be deleted or downloaded deleted by the following users:

Edit

Delete

Download

A user can edit their own messages and attachments, no-one else's

A user can delete their own messages and attachments, no-one else's

All users can download attachments

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