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Sales Orders
Collaborating over a Sales Order
Collaborating over a Sales Order

Collaborate with stakeholders, over a Sales Order, and keep all relevant information in one location.

Updated over a week ago

Collaborate overview

Collaborate with stakeholders and keep all relevant communications and attachments i.e. drawings, specifications, proof of delivery, related to a specific Sales Order, in one location.

Locating this section in app:

  • Sales > Sales Orders > select a Sales Order > Collaborate or

  • Sales > Customers > select a Customers > select a Sales Order > Collaborate or

  • Global Search to locate an Order > Collaborate

Collaborate page features

Every page has the Sales Order # and Customer name at the top of the page.

Each Sales Order will also have Action buttons; these will differ depending on the stage the Order is at.

๐Ÿ—’๏ธ Note: the Close button will close the Order and save changes made, but not push the Quote or Sales Order through to your accounting package.


Utilise Search to find relevant conversations, and attachments.

Create and send messages

  • Add a message the bottom of the page, and:

    • Format text with bold, italic, underline, bullets and/or numbers

    • @ mention collaborators to direct messages to assigned/responsible people

    • Add signature for proof of delivery, approvals etc.

    • Add attachments (common formats such as PDF, images (JPEG, PNG, GIF, TIFF etc), Word, Excel etc)

    • Add emojis to personalise

  • Press Send to share.

Editing messages

Messages can be edited, downloaded or deleted by the following users:




A user can edit their own messages and attachments, no-one else's

A user can delete their own messages and attachments, no-one else's

All users can download attachments

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