What is Factory's Invoice Payments Feature?
Invoice Payments is a Factory feature that lets you accept credit card payments directly on your invoices. Instead of waiting on bank transfers, your customers can click a Pay Now button in the invoice email or on the online invoice page and pay in under two minutes.
Payments are processed securely by Stripe — one of the world's leading payment platforms, trusted by Shopify, Amazon, and Xero. Once a payment is made, your invoice updates to Paid automatically and the payment syncs straight to your accounting software.
How it Works
Create a Stripe account (if you don't have one)
You connect your Stripe account through Factory — a one-time setup that takes around 10 minutes.
Every new invoice you create includes a Pay Now button automatically.
Your customer clicks the button and enters their card details on a secure Stripe-hosted page.
Payment is processed and your invoice updates to Paid in real-time.
The payment syncs instantly to Xero, QuickBooks, or MYOB — no manual entry needed.
Funds are deposited into your bank account within 2–3 business days.
What's in It for You
Get paid faster — no more waiting on bank transfers or chasing overdue invoices.
Zero extra admin — payments reconcile automatically in your accounting software.
No cost to you — the small Stripe processing fee (1.6% + 30c) is paid by your customer.
Bank transfer still works — Invoice Payments gives your customers a choice, not a replacement.
Getting Started
To start accepting payments, you need to connect a Stripe account through Factory. See the article Setting up Invoice Payments for a full walkthrough.
Invoice Payments is currently available for Australian businesses only. International customers can still pay your invoices by card — the restriction applies to who can be set up as a merchant.