Stripe – New Account Creation Guide
Information Required
You should also have the following information ready to speed up the setup process.
Business Details
Prepare the following business information:
Legal business name
Business registration number
ABN for Australia
NZBN for New Zealand
Company Number for the UK
EIN for the US
Business type (Pty Ltd, LLC, etc.)
Business address
Business phone number
Company website
Director / Owner Information
You will need the following personal details for the business representative:
Full legal name
Date of birth
Residential address
Phone number
Email address
Bank Account Details
Prepare the following banking information:
Bank account number
BSB (Australia) / Sort code (UK) / Routing number (US/NZ)
Account holder name
Verification Documents
Stripe may request identity and business verification documents:
Government-issued ID (Driver’s License or Passport)
Proof of business registration (depending on your location)
📝Note: Before you begin, ensure you have the following:
Your Stripe Connect link
Your Stripe account identifier (email address)
These details can be found in the email we sent to you.
1. Access the Stripe Connect Link
Open a new tab in your preferred browser and access the Stripe Connect link provided.
Enter the Stripe account identifier (email address) sent to you from support@factory.app, then click Continue.
2. Set Up a Password
You will be prompted to create a password.
Requirements: Minimum 10 characters
Once the password is accepted, click Submit.
3. Set Up Two-Step Authentication
You will be asked to enable two-factor authentication for security.
Scan the QR code using one of the following apps:
Google Authenticator
Microsoft Authenticator
Authy
After scanning, click Next.
Enter the latest verification code from your authenticator app.
📝Note: You may also enable two-step authentication using your phone number. Enter your number and Stripe will send a verification code via SMS.
4. Add Business Details
Complete the following and click Continue:
Legal business name
Business registration number
Business type (Pty Ltd, LLC, etc.)
Business address
Business phone number
Industry
Business website
Product description: Provide1–2 sentences describing the products or services your business provides
5. Add Business Representative
Enter the Director / Owner information:
Full legal name
Date of birth
Residential address
Phone number
Email address
📝Note: If you are the business representative, Stripe may still request owner and director details depending on your business structure.
6. Add Bank Details
Provide the following information:
BSB / Sort Code / Routing Number
Account number
Payout schedule
7. Add Public Details
Enter the following:
Statement descriptor
Shortened descriptor (optional)
Customer support phone number
8. Climate contributions (optional)
9. Tax calculation (optional)
10. Review and Submit
Review all the information you have entered to ensure it is correct.
Once confirmed, click Agree and Submit.
Stripe will then verify your account and the information submitted.
You will be notified once your account has been successfully enabled.
Invoice Payments features will be available in Factory by June. If you need any assistance setting up your Stripe account, please contact Support at support@factory.app or send a message through the Messenger within Factory for further assistance.