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Sales Orders: Creating a Quote

Creating Quotes efficiently from multiple areas within Factory for greater flexibility

Updated this week

Overview

The Create sales order / Create order function allows the option to either submit a transaction as a Quote or as a Sales Order. This ensures flexibility when dealing with customers who require formal pricing before proceeding.

👥 Access Permissions: only users with assigned permissions for creating Quotes and Sales Orders will see this option. Please review user roles prior commencing.

📍Where to find it in the app:

  • Dashboard > Create sales order

  • Global Search > Enter Customer name > Create order

  • Sales > Sales Orders > Create order

  • Sales > Customers > select a Customer > Create order


How to create a Quote from the Dashboard

  1. Navigate to the Dashboard and select Create sales order

  2. Enter a Customer name

  3. In the search results, select Create order next to the Customer

  4. Complete the Quote information, including:

  5. Select Submit as Quote.


How to create a Quote using Global Search

  1. Click the Global Search icon (magnifying glass near the Factory logo)

  2. Enter a Customer name

  3. In the search results, select Create order next to the Customer

  4. Complete the Quote information, including:

  5. Select Submit as Quote.


How to create a Quote via Sales Orders page

  1. Go to Sales > Sales Orders

  2. Click Create order

  3. Search for the Customer

  4. In the search results, select Create order next to the Customer

  5. Complete the Quote information, including:

  6. Select Submit as Quote.


How to create a Quote via from a Customer's Order history page

  1. Navigate to Sales > Customers

  2. Select a Customer

  3. Click Create order

  4. Complete the Quote information, including:

  5. Select Submit as Quote.

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