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Delivery Scheduling (Factory Mobile)
Delivery Scheduling (Factory Mobile)

Easily view schedule deliveries via Mobile App

Updated today

πŸ—’οΈ Notes:

  • Make sure to download or update Factory Mobile, which is available for both Android and iOS

  • Assigning/scheduling orders to be delivered still needs to be done via Factory Web.

Delivery Scheduling (Factory Mobile) overview

Locating this section in app: tap on the hamburger menu > select Delivery Scheduling.


Delivery Scheduling page features

Use filters and search to create a weekly view of all deliveries.


Search

Search by Order # or Customer name.


Filters

Diverse filters to locate Orders in Delivery Scheduling calendar easily:

  • Filter by labels created to tag jobs with particular information

  • Filter by assignee designated to fulfill the order

  • Filter by required date allows visibility of required delivery schedule for orders between the selected time period.


Views

  • Daily - All Vehicles

View all Vehicles in a selected day.

πŸ—’οΈ Note: when Daily - All Vehicles is selected, tap the current date in the top left corner of the Delivery Scheduling calendar to change it, and a calendar will appear to toggle between dates.

  • Weekly - Single Vehicle

View a selected Vehicle over a five day period.

πŸ—’οΈ Note: when Weekly - Single Vehicle is selected, a Truck icon will be available to choose which vehicle to view.


Mark as Delivered/Unmark as Delivered

Tap the Order and select Mark as Delivered to indicate it's delivered. To undo, tap the Order and choose Unmark as Delivered.

πŸ—’οΈ Note: once an Order is marked as Delivered, it will have a teal background and return to a dark blue background once it’s unmarked.


Mark as Picked Up/Unmark as Picked Up

Tap the Order and select Mark as Picked Up to indicate it's picked up. To undo, tap the Order and choose Unmark as Picked Up.

πŸ—’οΈ Note: once an Order is marked as Picked Up, it will have a teal background and return to a dark blue background once it’s unmarked.


Upload Proof of Delivery (POD)

Team Member assigned to deliver Orders have the capability upload Proof of Delivery. To do this, follow these step:

  1. In the Factory Mobile > Delivery Scheduling calendar view tap on an open an Order.

  2. Choose View order details.

  3. Select Collaborate tab and tap on plus (+) icon:

  • Choose Photos/Files (this could be a photo or video of where the delivery has been dropped and/or a signature on a Delivery Docket), select Add. The photo/video will be added to the message and press Send button and/or

  • Choose Sign to obtain a digital signature. Enter the Customer name and have the Customer add a signature and select Done.

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