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A complete searchable and sortable list to centrally manage your Suppliers

Updated over a week ago

Suppliers overview

The Suppliers page displays a list of your Suppliers (in alphabetical order), their last order date, the total number of orders, and the option to Archive.

Finding this page in app:

  • Purchasing > Suppliers

  • Global Search to search for a Supplier

Suppliers page features

🗒️ Note: Suppliers cannot be deleted, use Archive to remove a Supplier from view.

Search Suppliers

Search by Supplier name.

🗒️ Note: adding a partial word in Search i.e. typing “eng” will return any business with “eng” in their title eg “Test Engineering”

View/show Archived Suppliers

Use the checkbox to show archived suppliers.

🗒️ Note: Suppliers can only be archived, and not deleted.


Select one or more (for bulk updates) Suppliers you want to archive to using Checkboxes to Archive.


Archive one or more Suppliers using the checkbox and/or kebab/other options menu.

🗒️ Notes: a popup appears to undo the archive; if not undone the Order will be moved to Archived.

Orders cannot be deleted, they are moved to Archived.

To view archived Orders, select Archived from the Statuses dropdown menu.

Creating/Add New Supplier

When creating a new supplier in Factory, a corresponding supplier contact can automatically be created in Xero at the same time, with the suppliers also being automatically linked as a result.

🗒️ Note: integrating your Accounting package allows you to import some or all of your Supplier's (and Customer's) details into Factory removing the need to re-key data.

  • Select Add new supplier and enter the following to create a new supplier:

    • Supplier name (a mandatory field)

    • Address

    • Suburb/City

    • Postcode

    • State

    • Phone (must use format (xx) xxxx xxxx)

    • Email (must be a valid field i.e. it must have a user name, an @, and a domain)

    • Enable Create supplier in accounting package where you want the Supplier to be created in your Accounting package.

    • Click Save to save, or Cancel to cancel.

🗒️ Note: if Create supplier in accounting package isn't selected, and the Supplier isn't in your accounting package, an error message will appear when trying to push a new Order through to your accounting package.


Sort columns by Supplier, Last Order and Total Orders in ascending or descending order.


Set the maximum number of results displayed on a page using the dropdown in the bottom right corner, and if required, use the arrows to navigate between pages.

View a list of Purchase Orders made through a Supplier

Click on a Supplier to view the Purchase History (all Purchase Order made through the Supplier, will be listed).

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