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Workflow Child Card

Visually track individual Line Items within a Job/Order

Updated over a week ago

Workflow Child/Line Item Card overview

Creates a separate Card (Child/Line Item Card) for each Line Items on a Job/Order, allows viewing and tracking line items statuses visually.

🗒️ Notes:

  • Child/Line Item Cards cannot trigger email/SMS updates;

  • For Product Kits, only display the Parent Kit and any Sub Kits as Child Cards, not the individual items within Parent or Sub Kits.


Manage Workflow Child Card

Manage the status/progress of Workflow Child/Line Item Card in a Kanban board/master view.

🗒️ Notes:

  • Set the status of Line Items on an Order prior commencing;

  • If Line Items status is not configured, Child/Line Item Cards should not display on Workflow;

  • If a Line Item is assigned a Custom status that doesn’t exist on Workflow, then the Child card should not display on Workflow.


Set Line Item status on an Order

  1. In Workflow, click on an Order;

  2. Select Tracking;

  3. Set the status for each Line Item as required.


Show line item card

  • Locate Show/Hide child cards filter > select Show child cards.

Hide line item card

  • Locate Show/Hide child cards filter > select Show hide cards.

🗒️ Notes:

  • Child/Line Cards are linked to Line item statuses in Tracking tab;

  • If the Line Item status is manually adjusted, it automatically move the corresponding Child/Line Item Card accordingly;

  • Likewise, if the Child/Line Item Card is dragged into a new status column, it updates the Line Item status;

  • Hide line item card will no longer display any Child/Line Item Card for the selected Order.


Mark as Complete

In Workflow:

  • right click > Mark as Complete.

In Tracking tab:

  • click the status next to the Line Item > select Complete.

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