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Resetting a Password
Resetting a Password

Change/reset your password

Updated over 3 months ago

Resetting/changing a password

The process of changing/resetting a password can be undertaken in various ways:


During Login

The Factory login page (app.factory.app/login) has reset password functionality.

  1. Click here to reset to initiate the reset process. This action will prompt a new window to appear, requesting your email address or username.

  2. An automated email will be sent to your inbox/junk box to reset your password.

  3. Enter a new password and click Confirm new password.

πŸ—’οΈ Notes:

  • Passwords must be at least 8 characters long, and must contain at least one upper case character, and one special character

  • The automated password reset email will expire after an hour.


Via your profile

  1. From your Profile icon select Profile.

  2. Enter new password in Change password and Confirm password field.

  3. And Saveto retain changes or Cancelto exit out of Profile.

πŸ—’οΈ Note: passwords must be at least 8 characters long, and must contain at least one upper case character, and one special character.

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