Resetting/changing a password
The process of changing/resetting a password can be undertaken in various ways:
During Login
The Factory login page (app.factory.app/login) has reset password functionality.
Click here to reset
to initiate the reset process. This action will prompt a new window to appear, requesting your email address or username.An automated email will be sent to your inbox/junk box to reset your password.
Enter a new password and click
Confirm new password
.
ποΈ Notes:
Passwords must be at least 8 characters long, and must contain at least one upper case character, and one special character
The automated password reset email will expire after an hour.
Via your profile
From your Profile icon select
Profile
.Enter new password in Change password and Confirm password field.
And
Save
to retain changes orCancel
to exit out of Profile.
ποΈ Note: passwords must be at least 8 characters long, and must contain at least one upper case character, and one special character.